A Customer Care Administrator is required for a temporary ongoing role in Durham, supporting a busy customer service function within a construction-related business.
The Role
Responsibilities will include:
- Answering calls and logging customer enquiries
- Maintaining accurate customer records and updating internal systems
- Liaising with stakeholders to provide customers with accurate information
- Handling complaints and ensuring timely responses
- Recording customer queries and resolutions
- Visiting customers to discuss requirements during works
- Supporting customer satisfaction and service delivery
- Providing general administrative support to the Customer Service Manager and wider team
Experience Required
- Strong administration and customer care experience
- Excellent communication skills
- Strong IT skills and confidence using computer systems
- Good numeracy and literacy skills
- Excellent organisation and attention to detail
- Full UK driving licence essential
Remuneration
£14.00 per hour PAYE
This is a temporary position and Corepeople Recruitment Limited will be acting as an employment business for the supply of temporary workers to the hirer.
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