An Administrator is required for a new permanent role in Durham, providing varied administrative and customer service support within a busy office environment.
The Role
Responsibilities will include:
- Managing incoming calls and customer emails, recording actions on the CRM system
- Scheduling engineer maintenance visits and maintaining accurate planners
- Processing customer purchase orders and matching supplier invoices
- Preparing engineer tasks and checking outstanding faults
- Dispatching engineer reports, invoices and quotations
- Managing customer correspondence, follow-ups and routine accounts queries
- Supporting insurance documentation and pre-qualification questionnaires
- Providing general office administration, including travel bookings and ordering supplies
Full-time, permanent, office-based and working hours are: Monday to Friday, 8.30am–5.00pm.
Experience Required
- Recent, relevant administrative experience
- Good general standard of education
- Strong IT skills and confidence using business systems
- Excellent organisation, communication and attention to detail
- Ability to manage competing priorities and deliver good customer service
Remuneration
£26,000–£27,000 per annum, depending on experience
This is a permanent position and Corepeople Recruitment Limited will be acting as an employment agency for permanent recruitment.