A Customer Experience Coordinator / Tenant Liaison Officer (TLO) is required for a temporary contract supporting a planned social housing improvement programme across the Teesside area.
The Company
A regional construction business delivering planned works and improvement programmes within the social housing sector.
The Role
The successful candidate will support social housing tenants throughout a programme of window and door replacements.
Responsibilities will include visiting residents in their homes, explaining the planned works, identifying individual requirements and ensuring customers receive a professional, courteous and considerate service throughout the project.
Experience Required
- Previous experience in a customer-facing or administrative role.
- Experience within construction, social housing, refurbishment or planned maintenance would be advantageous.
- Excellent communication and interpersonal skills.
- Confident dealing with customers in their homes.
- Strong organisational and administrative skills.
- Professional, approachable and customer-focused manner.
Remuneration
£15.50 per hour PAYE
Contract: October 2026 to March 2027.
This is a temporary position and Corepeople Recruitment Limited will be acting as an employment business for the supply of temporary workers to the hirer.
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